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At Verycook, your satisfaction is our priority: that is why we offer you guaranteed satisfaction or we will refund you your money (within 30 days).
The guarantee takes into account a malfunction related to the product or a manufacturing problem.
Our products are manufactured in France. Most components of the plancha are made locally in the Rhône-Alpes region. Our products are then assembled and shipped from our logistics center based in Irigny (69)
Stainless steel cooking surfaceGuarantee of 20 years.
Enamelled steel cooking surfaceGuarantee of 5 years.
Laminated steel cooking surfaceGuarantee of 5 years.
BurnersGuarantee of 5 years, all pieces.
Other piecesGuarantee of 5 years. Stainless steel structure,coating material, piezo electronics.
Pizza ovenGuarantee of 5 years.
BarbecueGuarantee of 5 years.
WokGuarantee of 5 years.
Cooking lidGuarantee of 2 years.
Any other productGuarantee of 1 year.
By phone+44 20 3627 0937