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Delivery of your order
United Kingdom
Home delivery is available within 3 to 4 days. It is also possible for you to tell us the exact day you want your order to be delivered (under “Comments”). We will of course respect this request (subject to availability of products ordered).
We deliver from Monday to Friday with GLS.
Delivery costs for your order
Less than £60
More than £60
Home delivery in 3 to 4 days
£19
£59
For the UK, your order will be automatically invoiced inclusive of all taxes (20% VAT in the UK). Customs fees are taken care of by Verycook. You will not have to pay any fees after the delivery of your order.
How does home delivery work?
As soon as your order is shipped, you will be notified by email and you can accurately track the delivery of your package. Verycook makes every effort to ensure that tracking your order is clear and simple : as soon as your package is shipped, you will receive a tracking number by email which allows you to track in real time the delivery of your order.
In case of absence when delivering: We will deliver to your neighbours if possible. Otherwise we will try and deliver the next day.
Europe
Free delivery in the following countries in 48-72h (for orders over £50):
Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovenia, Spain, Sweden.
Delivery costs for your order
Less than £60
More than £60
Home delivery in 48-72h
£4,90
Free delivery
Click & Collect in Lyon, France
Free
Free
How does home delivery work?
As soon as your order is shipped, you will be notified by email and you can accurately track the delivery of your package. Verycook makes every effort to ensure that tracking your order is clear and simple : as soon as your package is shipped, you will receive a tracking number by email which allows you to track in real time the delivery of your order.
In case of absence when delivering: We will deliver to your neighbours if possible. Otherwise we will try and deliver the next day.
How does Click & Collect work in Lyon, France?
You will receive a confirmation email once your order has been prepared. You can then collect it from Monday to Friday from 9am to 12.30pm and from 1.30pm to 5pm at:
LDPI for Verycook
5 Chemin de Malatrait
38290 LA VERPILLIERE
FRANCE
World
Delivery in the rest of the world
Please feel free to contact us by email at [email protected] or by phone on +33 482 53 76 16 to ask about a delivery outside the EU.
The Verycook delivery quality
Strong packaging
All of our packages are designed specifically to ensure optimum protection of all Verycook products.
Tracked delivery
As soon as your package is shipped, you will receive a tracking number by email which allows you to track in real time the delivery of your order.
Fast delivery of your plancha
Nous mettons un point d'honneur à respecter les délais de livraison affichés. Nous avons en stock le maximum de produits et nous vous prévenons si un produit est en livraison différée.
Good partners
Verycook uses recognized and efficient partners in order to guarantee you the fastest and best delivery of your order, and with the fewest delays.