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Transport and delivery - Payment - Guarantee and Customer service - Contact us
Free delivery of your order over £60
Verycook uses recognized and efficient partners in order to guarantee you the fastest and best delivery of your order, and with the fewest delays.
All of our packages are designed specifically to ensure optimum protection of all Verycook products.
We deliver from Monday to Friday (between 8am and 2pm) with GLS. The deliveries can be made throughout Europe.
As soon as your order is shipped, you will be notified by email and you can accurately track the delivery of your package.
Verycook makes every effort to ensure that tracking your order is clear and simple : as soon as your package is shipped, you will receive a tracking number by email which allows you to track in real time the delivery of your order.
It is also possible for you to tell us the exact day you want your order to be delivered (under “Comments”). We will of course respect this request (subject to availability of products ordered).
In case of absence when delivering: We will deliver to your neighbours if possible. Otherwise we will try and deliver the next day.
Shipping is not free in Switzerland, (20 kg = £19,90, 20,01-26 kg = £29,90, 26,01-39kg = £39,90, 39,01-58kg = £59,90) and the duties are paid by the client (prices for delivery in Switzerland are given tax-free).
Please feel free to contact us by email at firstname.lastname@example.org or by phone on +44 203 627 0937 to ask about a delivery outside the EU.
Each packaging has been specially designed to ensure optimum protection for our products. Once your order is on the way, you will receive an email notification to track the delivery process in real time. Verycook makes sure that tracking is understandable and easy. When your package has been sent, you will receive a tracking number. This will allow you to track your parcel all the way from us to your home. You can also tell us your desired delivery date in the field "comment field" and we will keep this in mind for your delivery (under reserve of the availability of the desired products).